Every lead gets the next right action.
Custom workflows connect forms, calls, pipelines, messages and calendars without adding more admin.
New lead capturedAI assistant respondsBooking confirmed
Explore your workflowAI systems for service businesses
Less admin.More business.More life.
AI systems for enquiries, calls, follow-up, reviews and everyday admin.
Systems connected
A connected customer journey
One view of the conversations that matter.
See where every enquiry sits, what happens next and when your team should step in.
The real cost of busywork
Your business shouldn’t depend on you remembering everything.
A missed call. A lead waiting in an inbox. A customer who meant to leave a review. None of it looks dramatic on its own—but together it steals time, creates stress and quietly costs opportunities.
Zaplo.ai designs the handoffs between those moments, so routine work happens reliably in the background while you stay focused on customers, your team and the future of the business.
Automation should make the business feel simpler.
Zaplo is designed around practical outcomes, not a long list of disconnected software features.
Keep new enquiries moving while their interest is high.
Run useful nurture without relying on inbox memory.
Connect calendars, reminders and customer details.
Move repeat admin into workflows your team can trust.
Built around how your business actually works.
Start with the bottleneck. We turn it into a clear workflow, connect the right tools and refine it with real use.
Find the friction
We trace where leads cool off, admin repeats and information gets lost.
Create the workflow
We configure your customer system, messages, decisions, handovers and AI support.
Keep what works useful
We review the journey and tune the automations as your business changes.
Simple monthly pricing
Start with the system your business needs now.
All prices are in AUD. We confirm the exact workflow scope with you before anything begins.
Starter
$297AUD / month
For smaller teams ready to put leads, bookings and follow-up in one place.
- Website
- Unified CRM setup
- Lead capture forms
- Email and SMS follow-up
- Calendar and booking flow
- Missed-call text back
Growth
$449AUD / month
For busy businesses that need more customer journeys running automatically.
- Everything in Starter
- Custom automation workflows
- AI Assistant Growth setup
- Lead nurture and reactivation
- Review request campaigns
- Monthly workflow review
Pro
$849AUD / month
For established teams with complex pipelines, handovers or multiple locations.
- Everything in Growth
- Advanced AI assistant
- Multi-pipeline automation
- Custom reporting dashboards
- Priority optimisation support
- Quarterly strategy session
Need something outside a plan?
Custom builds for unusual workflows.
For migrations, multi-location setups or complex integrations, we can scope a focused project.
Not ready for a full build?
Book a practical AI and automation session. You will leave with a clear priority list and a sensible next step.
Questions before you start.
A discovery call is a practical conversation about what is worth automating and what is not.
Is the software included?
Your selected plan includes the Zaplo setup, workflow build and ongoing support described above. Any separate platform, phone, email or usage charges are confirmed before you start.
Can you work with our current tools?
Yes. We first map what is already working, then connect or replace only what improves the customer journey and reduces manual work.
Will the AI assistant sound like our business?
Yes. We shape its tone, knowledge, handover rules and boundaries around your brand, services and real customer questions.
Can we start with one workflow?
Absolutely. Many clients begin with missed-call text back, lead follow-up or review requests, then expand once the first workflow is delivering value.
Start with the bottleneck
Tell us where the work is getting stuck.
Share a little about your business, the admin pressure and the customer journey you want to improve. We will come back with a practical next step.
01 We review the current friction02 We identify the useful first workflow03 We contact you with a clear next step
Make the business easier to run.
Bring the bottleneck. We will help you find the most useful place to begin.